Articles on: Settings & Support

Troubleshooting Common Issues

Recording Problems


Issue: No audio captured

  1. Check microphone permissions
  2. Refresh browser page
  3. Contact support if continues


Issue: Recording stops early

  1. Check internet connection
  2. Close other applications
  3. Use Chrome browser



Note Generation Issues


Issue: Notes seem inaccurate

  1. Check audio quality was good
  2. Edit notes
  3. Contact support for help


Issue: Generation takes too long

  1. Wait up to 5 minutes
  2. Refresh page if needed
  3. Contact support if stuck

Updated on: 20/10/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!